1.1. (Right of withdrawal)
As a consumer, the customer has a statutory right of withdrawal when concluding a distance selling transaction, about which we will inform you below in accordance with the statutory model. The exceptions to the right of withdrawal are regulated in paragraph 2. Paragraph 4 contains a sample cancellation form.
Right of withdrawal:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us (Clean Beauty Vertriebs GmbH & co KG, address see imprint) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). to inform. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us or hand them over to Clean Beauty Vertriebs GmbH & co KG (address see imprint) immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is not due to an examination of the nature, characteristics and functioning of the goods to an extent that is not necessary.
End of revocation
1.2 (Exclusion of the right of withdrawal)
The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if the seal has been removed after delivery.
The modalities mentioned in this section "Returns" are not a prerequisite for the effective exercise of the right of withdrawal.
Customers are asked to report the return to the seller [Clean Beauty Vertriebs GmbH & co KG, address see imprint] before returning the goods in order to announce the return. In this way, they enable the seller to allocate the products as quickly as possible.
Customers are asked to send the goods back to the seller as a stamped package and to keep the proof of posting.
Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be sent back to the seller in the original packaging with all accessories. If the original packaging is no longer in the buyer's possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by defective packaging.
1.4 (sample cancellation form)
If you want to revoke the contract, please fill out this form and send it back.
– To Clean Beauty Vertriebs GmbH & co KG, email@example.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
(*) Delete where not applicable.