The following terms and conditions also contain legal information on your rights under the provisions on contracts in distance selling and electronic business transactions.

1. Scope
2. Offers and service descriptions
3. Order process and conclusion of contract
4. Prices and shipping costs
5. Delivery, availability of goods
6. Payment methods
7. Retention of Title
8. Material defect warranty and guarantee
9. Liability
10. Storage of the contract text
11. Data protection
12. Cancellation instructions and sample cancellation instructions
13. Place of jurisdiction, applicable law, contract language

1. Scope

1.1. For the business relationship between Clean Beauty Vertriebs GmbH & co KG, (hereinafter "seller") and the customer (hereinafter "customer"), which are concluded via the online shop, the following general terms and conditions apply exclusively in their at the time of the order valid version. Customers are either consumers or entrepreneurs who, however, only act as end customers.

1.2. You can reach our customer service for questions, complaints and complaints on weekdays from 10:00 AM to 5:00 PM by email at

1.3. A consumer in the sense of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity (§ 13 BGB). An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

1.4. Deviating conditions of the customer are not recognized and these terms and conditions apply even if the Clean Beauty Vertriebs GmbH & Co KG carries out the delivery to the buyer without reservation in the knowledge of conflicting or deviating conditions of the buyer.

2. Offers and service descriptions

2.1. The presentation of the products in the online shop is not a legally binding offer, but an invitation to place an order. Service descriptions in catalogs and on the seller's websites do not have the character of an assurance or guarantee.

2.2. All offers are valid "while stocks last", unless otherwise noted for the products. Incidentally, errors remain reserved.

2.3 The following conditions apply to all promotions (e.g. coupon codes with price reductions, prize promotions):

2.3.1 Voucher Codes
Our terms and conditions apply. The following conditions also apply to the promotions:
There is no cash payment,
the defined discount on the order value applies to the respective campaign,
only one voucher per campaign is valid per customer,
every action ends at the defined period,
the offer is valid as long as stocks last and
Participation only with a valid voucher code.


Everyone who signs up for our newsletter receives a one-time 10% discount on an order if they use the voucher code that is automatically sent by email. Cash payment is excluded. The voucher is not transferable. Our terms and conditions apply.

3. Order process and conclusion of contract

3.1. The customer can select non-binding products from the seller's range and collect them in a so-called shopping cart using the “Add to cart” button.
The customer can then use the “Continue to checkout” button in the shopping cart to complete the ordering process.

3.2. The customer submits a binding application to purchase the goods in the shopping cart via the “Order with obligation to pay” button. Before submitting the order, the customer can change and view the data at any time. Required information is marked with an asterisk (*).

3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail in which the customer's order is listed again and which the customer can print out using the "Print" function (order confirmation). The automatic confirmation of receipt only documents that the customer has placed the order with the seller
has been received and does not constitute acceptance of the application. The purchase contract is only concluded when the seller sends or hands over the ordered product to the customer within 2 days, or sends it to the customer with a second email, an explicit order confirmation or mailing the invoice has confirmed.

3.4. If the seller enables prepayment, the contract is concluded with the provision of the bank details and payment request. If, despite the due date, the seller has not received the payment by 10 calendar days after sending the order confirmation, the seller can withdraw from the contract with the consequence that the order is invalid and the seller is not obliged to deliver. The order is then completed for the buyer and seller without any further consequences. A reservation of the article for prepayment is therefore made for a maximum of 10 calendar days.

4. Prices and shipping costs

4.1. All prices stated on the seller's website are in euros (€) including the applicable statutory sales tax. Deviating price information that may be displayed on pages that are loaded from cache data (e.g. browser cache, proxy, etc.) are invalid. Discount and promotional prices are only valid for the specified period.

4.2. In addition to the prices quoted, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on a separate information page and during the ordering process. At the latest on the last order page before the purchase is completed, the full costs are shown.

5. Delivery, availability of goods

5.1. Delivery times according to the product description

5.2. If not all of the products ordered are in stock, the seller is entitled to make partial deliveries after a written agreement with the customer at his own expense, provided this is reasonable for the customer. There may be additional shipping costs for the customer.

5.3. If the ordered product is not available because the seller is not supplied with this product by his supplier through no fault of his own, the seller can withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, suggest the delivery of a comparable product. If no comparable product is available or the customer does not want a comparable product to be delivered, the seller will immediately reimburse the customer for any consideration already provided.

6. Payment methods

6.1. The customer can choose from the available payment methods as part of and before completing the order process. Customers are informed about the available means of payment on a separate information page.

6.2. If third-party providers are commissioned to process payments, e.g. PayPal or Amazon, their general terms and conditions apply.

6.3. If the due date of the payment is determined according to the calendar, the customer is already in default by missing the date. In this case the customer has to pay the statutory default interest.

6.4. The customer's obligation to pay default interest does not preclude the seller from asserting further damage caused by default.

6.5. The customer is only entitled to offset if his counterclaims have been legally established or recognized by the seller or if there are undisputed claims. The customer can only exercise a right of retention if the claims result from the same contractual relationship.

7. Retention of Title

The delivered goods remain the property of the seller until they have been paid for in full.

8. Material defect warranty and guarantee

8.1. The guarantee is determined according to legal regulations. Obvious defects must be reported to the seller in writing (e.g. letter / e-mail) within 14 days of the occurrence of the defect. Sending the message is sufficient for the notification of defects to be timely. The right to guarantee expires if the notification is not made on time and this refers to these obvious defects.
This does not apply if the seller fraudulently concealed the defect or assumed a guarantee for the quality of the goods.

8.2. The goods delivered by the seller are only guaranteed if this has been expressly given. Customers are informed of the warranty conditions before the order process is initiated.

9. Liability

9.1. The following exclusions and limitations of liability apply to the seller's liability for damages, irrespective of the other statutory entitlement requirements.

9.2. The seller has unlimited liability insofar as the cause of the damage is based on intent or gross negligence.

9.3. Furthermore, the seller is liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the customer regularly relies. In this case, however, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.

9.4. The above limitations of liability do not apply in the case of injury to life, body and health, for a defect after assuming a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

9.5. Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

10. Storage of the contract text

10.1. The customer can print out the contract text before submitting the order to the seller by using the print function of his browser in the last step of the order.

10.2. The seller also sends the customer an order confirmation with all order data to the email address provided by him. With the order confirmation, the customer also receives a copy of the terms and conditions along with the cancellation policy and information on shipping costs as well as delivery and payment conditions. If you have registered in our shop, you can see the orders you have placed in your profile area. In addition, we save the contract data, but do not make it accessible on the Internet.

11. Data protection

11.1. The seller processes personal data of the customer for a specific purpose and in accordance with the statutory provisions.

11.2. The personal data provided for the purpose of ordering goods (such as name, email address, address, payment data) will be used by the seller to fulfill and process the contract. These data are treated confidentially and are not passed on to third parties who are not involved in the ordering, delivery and payment processes.

11.3. The customer has the right, upon request, to receive information free of charge about the personal data stored about him by the seller. In addition, he has the right to correct incorrect data, block and delete his personal data, as long as there is no legal obligation to retain it.

11.4. Further information on the type, scope, location and purpose of the collection, processing and use of the required personal data by the seller can be found in the data protection declaration.

12. Right of withdrawal

12.1. (Right of withdrawal)
As a consumer, the customer has a statutory right of withdrawal when concluding a distance selling transaction, about which we will inform you below in accordance with the statutory model. The exceptions to the right of withdrawal are regulated in paragraph 2. A sample withdrawal form can be found in paragraph 4.

Right of withdrawal:
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (Clean Beauty Vertriebs GmbH & Co KG) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to Clean Beauty Vertriebs GmbH & Co KG immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value can be traced back to you on an inspection of the quality, properties and functionality of the goods that is not necessary.

End of revocation

12.2 (exclusion of the right of withdrawal)

The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if the seal has been removed after delivery.

12.3 (Notes)
The modalities mentioned in this section “Returns” are not a prerequisite for the effective exercise of the right of withdrawal.
Customers are asked to report the return to the seller before returning the goods in order to announce the return. In this way, they enable the seller to assign the products as quickly as possible.

Customers are asked to send the goods back to the seller as a prepaid package and to keep the delivery receipt.
Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer's possession, another suitable packaging should be used in order to ensure adequate protection against transport damage and to avoid any claims for damages due to damage resulting from inadequate packaging.

12.4 (sample withdrawal form)
If you want to cancel the contract, please fill out this form and send it back.

- Clean Beauty Vertriebs GmbH & Co KG (address see delivery note)

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only if this is communicated on paper)

- date

(*) Delete where inapplicable.

13. Place of jurisdiction, applicable law, contract language

13.1. For all disputes with consumers (Section 13 BGB) from or in connection with this contract (including those about its validity) and all individual retrieval orders, Berlin is deemed to be the agreed place of jurisdiction if the consumer does not have his general place of jurisdiction in Germany or other EU member states .
If the customer is a merchant, a legal entity under public law or a special fund under public law, Berlin is agreed as the place of jurisdiction. This also applies if the buyer is an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB).

13.2. The contract languages are German and English. In case of doubt, the German version applies.

13.3. Severability clause
Should any provision of this contract be or become ineffective or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions of this contract. The same applies if and to the extent that there is a loophole in this contract. Instead of the ineffective or unenforceable provision or to fill the gap, an appropriate provision shall apply which, as far as legally possible, comes closest to or corresponds to what the contracting parties wanted economically or according to the meaning and purpose of this contract, provided that they would have wanted this Point would have considered. This also applies if the ineffectiveness of a provision is based on a scope of the service or time (deadline or date) provided for in this contract; in such cases, a legally permissible measure of performance or time (deadline or date) that comes as close as possible economically to what was intended takes the place of what has been agreed.